Does the Genesis Mobile Stairlift require any installation or drilling?
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No. The Genesis Mobile Stairlift requires no permanent installation, no drilling, and no permits. It operates on most standard staircases and can be set up and ready to use in minutes. This makes it an ideal solution for renters, temporary needs, or any situation where a permanent lift is not possible.
Can I use the Genesis Mobile Stairlift on my own?
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The Genesis is an operator-assisted device, which means a caregiver or family member needs to be present and operating the lift each time it is used. It is not designed for independent use. During delivery, our team will walk both you and your caregiver through the full operation so everyone feels confident and comfortable.
How long does the battery last?
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The Genesis Mobile Stairlift is rated for approximately 40 flights of stairs on a single charge. For most home situations, this is more than enough for a full day of use. A battery charger is included with every unit, and our team will show you how to keep it charged and ready.
What is the weight capacity of the Genesis Mobile Stairlift?
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The Genesis Mobile Stairlift supports users up to 250 pounds. If you or your loved one exceeds this weight limit, our CAPS-certified specialist can discuss alternative options during your free consultation — including our permanent stairlift line.
Can I rent the Genesis instead of buying it?
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Yes. The Genesis Mobile Stairlift is available for both purchase and rental. Rental is a great option for short-term recovery, temporary living situations, or if you want to try it before committing. There is no long-term rental contract required. Pricing for both options is quoted at your free consultation.
Will funding or insurance help cover the cost?
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Funding availability depends on your individual situation and program enrollment. Some CT Medicaid and waiver programs may provide support for mobility equipment. We review your options at no charge during your free evaluation and help you navigate whatever pathways may apply to your situation.
Does it work on curved or outdoor staircases?
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The Genesis Mobile Stairlift is designed for standard straight staircases. During your free consultation, our specialist will assess your specific staircase to confirm compatibility. If your staircase is curved or the Genesis is not the right fit, we will let you know and discuss alternatives — including our permanent curved stairlift options.
How quickly can I get the Genesis Mobile Stairlift?
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Because the Genesis requires no installation or permits, delivery can often happen much faster than a permanent stairlift. After your free consultation confirms it is the right fit, our local team coordinates delivery and a full demonstration — typically within the same week. Just call us and we will work around your schedule.