Terms of Service

Effective Date: July 11, 2025

Welcome to Collins Medical Solutions. We’ve built these Terms of Service to help you understand how we serve you. By using our website, purchasing products, or working with our team, you agree to the following terms and conditions. Please review them carefully and reach out if you have any questions—Just Call Collins.

1. Overview

This website is operated by Collins Medical Solutions. Throughout the site, the terms “we,” “us,” and “our” refer to Collins Medical Solutions. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms and conditions.

2. Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. You must also reside within our serviceable regions (currently Connecticut, U.S.).

3. Product Availability & Accuracy

We do our best to ensure products, prices, and descriptions are accurate and up to date. However, Collins Medical Solutions is not liable for any errors or omissions and reserves the right to correct them at any time without prior notice.

4. Insurance & Coverage

Some products may be covered by insurance. Coverage is not guaranteed and depends on verification and approval from your provider. You are responsible for any non‑covered costs, including private pay options, unless otherwise stated.

5. Delivery & Setup

We offer same‑day and next‑day delivery for select items in Connecticut. Products that require setup or installation will be scheduled by our team after purchase. Learn more in our Shipping Info.

6. Returns & Exchanges

Due to the medical nature of our products, returns are limited. Please refer to our Return Policy for eligibility. Products must be unused, in original packaging, and requested within 10 days of delivery.

7. User Accounts & Data

When you create an account or submit information, you agree to provide accurate, current, and complete data. Your information is protected under our Privacy Policy.

8. Prohibited Use

You may not use our site or products for any unlawful or unauthorized purpose, including violating any regulations, rules, or laws in your jurisdiction.

9. Modifications

We may update these Terms of Service from time to time. Changes will be effective upon posting. We encourage you to review this page regularly.

10. Contact Us

If you have questions about these terms, please reach out:

Phone: 203‑576‑8642
Email: support@collinsmedical.net